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Miloura delivers worldwide. Every order is carefully and expertly packaged to ensure your items arrive safely and in impeccable condition. All parcels are shipped with tracking, so you can follow your order from dispatch to delivery.
What it costs
Shipping Costs
FREE Worldwide Express Shipping on all orders. All items are shipped from our headquarters in Munich, Germany.
Shipping outside the EU
International Orders & Customs
Miloura ships worldwide. For orders delivered outside the European Union (EU), local customs duties, import taxes, and other destination-specific charges may apply. These charges are not included in the product price and are generally the responsibility of the recipient.
Euro prices shown on our website are exclusive of any applicable customs duties and import taxes.
The table below provides an estimate of potential VAT and import duties for selected non-EU destinations:
| Country | VAT | Estimated Import Duties |
|---|---|---|
| Australia | 10% | 5% |
| Canada | 5% | 10% |
| Hong Kong | 0% | 0% |
| Japan | 8% | 14% |
| Singapore | 7% | 0% |
| Switzerland | 7.7% | 2.5% |
| United Arab Emirates | 5% | 5% |
| United Kingdom | 20% | 0% |
Please note that these figures are estimates only. For the most accurate information regarding applicable duties and taxes, we recommend contacting your local customs authority.
Destination not listed? If your destination is not listed above, please contact our Customer Care team for an estimate.
Need to know more
Frequently Asked Questions
Does Miloura ship worldwide?
Yes. Miloura ships worldwide, including destinations outside the EU. International orders may be subject to local customs duties, import taxes, and other destination-specific charges, which are generally the responsibility of the recipient.
How much does shipping cost?
We offer free worldwide express shipping on all orders.
Which shipping provider do you use?
Your order is shipped via our express delivery service and includes tracking. The specific carrier may vary depending on the destination.
Is my shipment insured?
Yes. Shipments within the EU are insured.
Can I track my parcel?
Yes. Once your order has been dispatched, you will receive a tracking link allowing you to follow your parcel's progress.
My tracking link isn't working, or I haven't received a tracking number. What should I do?
If you have not received your tracking information or your tracking link is not working, please contact our Customer Care team, and we will be happy to assist you.
My parcel has not been delivered. What should I do?
If your parcel has not arrived within the expected delivery timeframe, please contact our Customer Care team so we can investigate the status of your shipment.
Can I change my delivery address after placing an order?
If you need to change your delivery address, please contact us as soon as possible after placing your order. While we will do our best to accommodate your request, changes may not be possible once the order has been processed or dispatched.
Can I request a later dispatch date?
Yes. If you would like your order to be dispatched at a later date, please contact us before dispatch, and we will do our best to accommodate your request.
Can multiple orders be shipped together?
Yes. We can combine multiple orders into a single shipment where possible. Please contact our Customer Care team to arrange this.
Is self-collection available
No. At this time, we do not offer self-collection. All orders are delivered by courier.