How Consignment Works

Consignment Service · Munich

Your piece deserves the same care you gave it.

Since day one, Miloura's mission has been to support our customers with authenticity, elegance, and sincere care — in our Munich boutique, on Miloura.com, and across our growing community.

Message us on WhatsApp See how it works

Trust is not something we take for granted — it is a responsibility.

We deeply understand and appreciate the confidence you place in us, and we handle every piece with the highest level of care.

We intend to support those who truly benefit from our service. At the same time, we aim to remain fair and transparent, so we cannot accept unrealistic price expectations — whenever possible, please refer to similar pieces already listed in our online shop.

“

Ask, and it will be given to you; seek, and you will find; knock, and it will be opened to you.

— Matthew 7:7
What We Take Care Of

By accepting your consignment, we take on the risk — so you don't have to.

I

Safe Storage

Careful handling and secure storage of your item from the moment it arrives.

II

Full Coverage

We assume the risk of wear, damage, or loss while your item is in our care.

III

Authentication

Expert authentication, professional photography, and premium presentation.

IV

Visibility

Online listing, exposure to serious buyers, and direct communication on your behalf.

To maintain our service quality, we kindly ask that you not submit items which clearly do not match our assortment level. This helps us support those who genuinely need our service.

Consignment Fee

Competitive rates, full‑service experience.

Send a photo of your bag on WhatsApp — our specialists authenticate, professionally photograph, and list it, keeping you updated with full transparency at every step. Once it finds its new owner, your payout is processed quickly and securely.


€0 – €4,000
70%
of the selling price
€4,000 – €15,000
75%
of the selling price
More than €15,000
80%
of the selling price
How It Works

Five steps, from first message to payout.


Initial Contact

Send us photos of the item, the receipt (if available), and your realistic expected selling price. Due to high demand, email replies may take longer — thank you for your understanding.

WhatsApp @milouraofficial support@miloura.com

Evaluation

If the suggested price does not reflect the current market, we may not be able to respond to every request. Our team capacity is limited, and we want to remain fair to all clients.


Delivering Your Item

Once we agree on a realistic selling price, you can ship your item or bring it to our boutique.

Miloura GmbH — Hochbrückenstraße 4, 80331 Munich, Germany

Consignment Agreement

Before we begin selling, we prepare a consignment agreement signed by both parties, ensuring clarity and transparency.


Sale & Payment

Authentication, professional photography, listing, and finding the right buyer take time — here's what to expect once your item is live.

  • You'll be informed as soon as your item is sold.
  • Payment is issued 14 days after the sale, following German consumer regulations.
  • If the item doesn't sell within 2 months, you may collect it from our boutique.

Ready to place your piece in trusted hands?

Send us a photo on WhatsApp and our specialists will take it from there.

Open WhatsApp

With kind regards,
Your Miloura Team

FAQs

Frequently Asked Questions

Chat online Email Us

Category title

1. What can I sell?

We welcome bags from the following designers: Hermès, Chanel, Bottega Veneta, Louis Vuitton, Parda, Gucci, Saint Laurent, and Dior. Apart from these, we are accepting.
2. How do I sell my luxury item with Miloura?

Selling with Miloura is simple. Start by submitting your item through our online form with photos and details. Our team will review your submission and provide a quote. Once you accept, we guide you through a secure process to send us your item for authentication and final pricing.
3. Do I have to pay for shipping or delivery?

Shipping costs are covered by Miloura for items valued over €2,000. For items below this amount, the seller is responsible for the shipping cost. We always provide a secure, insured shipping method to ensure your item is fully protected.
4. Do you buy items directly or only sell on consignment?

We only offer consignment basis bags.
5. How will I receive payment?

We will give you payament within 15 days after item sold, We offer secure payment via bank transfer, PayPal, or another agreed-upon method.
6. Can I sell multiple items at once?

Absolutely! Whether it’s a single handbag or a curated collection, we can handle multiple items efficiently. Simply submit each item with details and photos.
7. I am living outside the EU Can I sell my bag with Miloura?

Unfortunately, at this moment, we can only accept bags for consignment sale that are shipped to us from within the EU.